Telecom Lifecycle Management (TLM) is the process of managing the entire lifecycle of an organization's voice, data, and mobile communications assets, applications, and costs. While Telecom Expense Management (TEM) focuses on providing savings opportunities to the organization, TLM provides the control, visibility and proven best practices to address critical business needs within an organization's telecommunications environment.

Telecom Lifecycle

Order Fulfillment: Visicom provides trained professionals to work with your IT/Telecom staff and follow each request from inception to implementation.
· Eliminate costs associated with delayed or failed implementation
· Access order status reporting 24/7
· Rely on total order lifecycle management to ensure accuracy

Invoice Processing, Payment and Cost Allocation: Visicom's accurate invoice processing and allocation of telecom expenses saves you time, money and headaches.
· Eliminate service disruptions, late fees and hundreds or even thousands of monthly invoices to manage
· Improve forecasting and financial reporting
· Complete cost allocations seamlessly

Inventory Management: Visicom compiles an accurate, up-to-date inventory that is key to controlling telecom expense.
· Access comprehensive inventories of: Voice & Data Networks, Local Lines & Circuits, 800 numbers, Wireless Devices, Contracts, Invoices and Vendors to gain greater financial intelligence
· Uncover charges for obsolete services and network components
· Obtain the most current inventory reports on demand

Cursory Audit / Comprehensive Analysis: Visicom's industry expertise, attention to detail and state-of-the-art tools has resulted in our clients realizing an average cost savings of 20-60%.
· Reduce Telecom/IT expenses
· Ensure ongoing, accurate invoicing by vendors
· Optimize network / device utilization and expenses

Reporting and Forecasting: Visicom's customizable dashboard and reporting provides financial intelligence that is just a mouse click away.
· Obtain accurate usage reporting
· Utilize Visicom Client Teams and their advanced auditing tools to uncover hidden cost reduction areas
· Achieve more detailed cost allocation down to department or user level

Request for Proposal (RFP) Process, Contract Analysis and Negotiations: Visicom asks the right questions to provide you with the lowest cost and highest level of service. Experience and understanding of the market means Visicom wins big for you.
· Conduct timely vendor contract negotiations to ensure the greatest leverage
· Because the RFP process generally takes more time and requires more detail than most organizations are prepared to provide, let the seasoned professionals at Visicom manage the process through all aspects of the RFP and let you make the final decisions. Visicom can actually shorten RFP turnaround from 6 months to 10 weeks.
· Available for Local, Long Distance, Wide Area Network, Cellular, BlackBerry, Paging and Internet Access